HAM — Hardware Asset Management
ServiceNow HAM and ITAM implementation: asset discovery, CMDB integration, lifecycle tracking, and fleet optimization from EFS Now.
See every device. Track every lifecycle. Optimize every dollar.
Most organizations can’t tell you how many laptops they own, let alone where they are or when they need replacement. HAM is one half of ServiceNow’s IT Asset Management (ITAM) suite. Combined with CMDB and ITOM Discovery data, our HAM practice builds programs that give you complete visibility into your hardware fleet from procurement to retirement.
What We Deliver
- Asset Discovery — Powered by ITOM Discovery and synced to your CMDB for a single source of truth across all hardware assets
- Lifecycle Management — Track assets from request through procurement, deployment, maintenance, and disposal
- Financial Tracking — Depreciation schedules, total cost of ownership, and budget forecasting
- Stockroom Management — Inventory levels, reorder points, and allocation workflows
- Disposal & Recycling — Secure data destruction verification and environmental compliance
HAM Impact
- 40% reduction in ghost assets
- 25% extended device lifecycle
- Complete audit trail
- Real-time fleet visibility
Let's talk about what you're building.
Our team brings over two decades of experience to every engagement. Tell us about your project and we'll show you what's possible.
Let's talk about what you're building.
Our team brings over two decades of experience to every engagement. Tell us about your project and we'll show you what's possible.