Case Studies
Real-world ServiceNow case studies from EFS Now. SAM, HAM, CSM, and AI success stories across Healthcare, Manufacturing, and Financial Services.
The SAM Program That Survived the Audit
How a healthcare provider built an audit-ready SAM program on ServiceNow that saved $2.1M in the first software audit.
HAM With Real Device Visibility
How a manufacturing company gained complete hardware asset visibility across 12 facilities using ServiceNow HAM.
AI-Assisted CSM for Complex Requests
How a financial services firm used AI-powered ServiceNow CSM to reduce complex case resolution time by 55%.